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FREE DELIVERY ABOVE $39

Shipping & Delivery

DELIVERY/SHIPPING

  • Singapore:
    • For orders below $39, standard delivery via SF Express (3-5 business days): $5
    • Singapore: For orders $39 and above, standard delivery via SF Express (3-5 business days): Free!
  • An email with a tracking number will be provided to you once your order has been shipped out. Please allow 1-3 working days for the tracking to be reflected. 
  • Wrong address entered: It is the customer's responsibility to enter the correct shipping address when ordering from our website. If you have placed an order and have keyed the wrong address, please contact us ASAP via email at hello@thepawmise.com.
    • If no tracking number has been issued, we will do our best to resolve your issue
    • Unfortunately, if a tracking number has been issued, we will be unable to recall the order 
  • Cancelled order:
    • If an order is cancelled before a tracking number is issued, a full refund will be issued. 
    • If a tracking number is already issued, we are unable to cancel your order.